Revel – Xero: FAQs



How does the Integration work?



Through the 5.5 Integration, a range of Revel POS data can be seamlessly synchronised with your Xero accounting file. Each day the integration will synchronise and populate your Xero file with the most recent Revel POS data.


What data from Revel can be integrated into Xero?



  • Sales data (Order Items, Orders, Revenue by product class, Revenue by Category, Revenue by Sub-category, Revenue by Establishment)
  • Payroll timesheets (employee hours worked)
  • PO and inventory data (products, Shipping and handling charges, miscellaneous charges, Vendor information, product information)


How do I setup an integration?



The 5.5 integration is an assisted integration. Currently we do not permit users to setup their own integration due to the large number of configuration settings available. A 5.5 integration consultant will work with you to determine your specific requirements and configure your integration accordingly. During this process the integrations team will also ensure that data is correctly synchronising with your Xero file.


How do I reconcile the data synchronised to my Xero account?



Reconciling Payments
Payments can be mapped to any GL account within Xero. Generally speaking, it is suggested that separate clearing accounts for different payment types be created within the chart of accounts (unless payment types are grouped together because they are deposited in a single transaction (e.g. Visa/Debit/Master card merchant settlement amounts). Once the actual cash funds have been deposited into the bank account the payments can be reconciled against the entries created by the integration.Please refer to the Integration FAQ pdf document for examples of reconciling and cross-checking Revel POS and Xero data. 


How do I check my Revel POS data against my Xero data?



Sales and Payments Data
  • Sales and payment data can be easily compared with the Sales Summary Report as presented in the Revel Management Console
  • In order to compare the data you will need to log into the Revel Management Console and go to; Reports > Sales Summary Report. In the Sales Summary Report you will be able to see all of the values that should have been synchronised into Xero (e.g. Sales totals, discount totals, tax, tips and payment types).
Note that there may be minor rounding differences with regards to tax amounts as Revel and Xero use different methods for calculating/rounding tax values.Please refer to the Integration FAQ pdf document for examples of reconciling and cross-checking Revel POS and Xero data. 


Can I change my integration settings after the initial setup is complete?



  • Yes, if your requirements change and you would like to change the configuration of the integration you can simply contact support via techsupport@5andhalf.com.


Can I synchronise pre-existing Revel POS data?



  • Yes, previous Revel POS Data can be integrated into your Xero file. (Note – this is subject to the amount of data to be re-synchronised)


What happens if a mistake is made at the POS and incorrect data is synchronised to my Xero file?



  • It can be common that employees or business owners new to Revel may make errors at the POS. Some common errors that can occur include; entering incorrect payment types (e.g. selecting a cash payment type instead of a credit card payment type), entering incorrect amounts for non-standard products, incorrectly processing certain transactions (such as refunds and returns) or assigning taxes incorrectly to products.
  • In this situation it is best to contact support via techsupport@5andhalf.com. An integration consultant can assist you with implementing the appropriate corrective action.